Lighthouse Works has been named the 2026 Service Organization of the Year by the National Customer Service Association (NCSA), recognizing the organization’s commitment to exceptional customer service, professionalism, and putting people first.
The national recognition is part of NCSA’s annual Service All-Star Awards, which celebrate individuals, teams, and organizations that consistently go above and beyond to deliver outstanding customer experiences.
For Lighthouse Works, the award reflects more than customer service excellence. It recognizes the people who make that excellence possible every day.
“At Lighthouse Works, our greatest strength has always been our people. Being recognized as NCSA’s 2026 Organization of the Year is a meaningful reflection of the professionalism, dedication, and care our team brings to every customer interaction,” said Kaleb Stunkard, President & CEO of Lighthouse Works.
Recognizing Excellence in Customer Service
Since 2012, NCSA’s Service All-Star Awards have recognized outstanding service across industries. The Organization of the Year award honors organizations that demonstrate a consistent culture of service excellence and a commitment to exceeding customer expectations.
“Our 2026 winners represent an exceptional level of dedication, compassion, leadership, and commitment. We are proud to recognize their achievements and celebrate them during National Customer Service Week,” said NCSA COO Wes Tindal.
Exceptional Service. Meaningful Employment.
As a social enterprise of Lighthouse Central Florida, Lighthouse Works delivers professional business solutions while creating meaningful employment opportunities for people who are blind or visually impaired.
This award reinforces something at the heart of Lighthouse Works: exceptional business performance and meaningful social impact go hand in hand.
Every customer interaction is an opportunity to demonstrate the talent, expertise, and dedication of the Lighthouse Works team. Being recognized nationally for service excellence is a testament to the employees who deliver quality, reliability, and care to the organizations they serve.
Congratulations to the entire Lighthouse Works team for this well-deserved recognition!