Meet Todd: A Renewed Sense of Confidence!
An image of Todd at the Lighthouse Works office holding a sign that says 'We are all one'

Dear Friends,

Todd speaking at the National Entrepreneur CenterOctober is National Disability Employment Awareness Month -- a time to celebrate the many contributions Americans with disabilities make in the workplace.

All month we have been showcasing a few of the talented team members from our Lighthouse WORKS social enterprise nonprofit.

Today, I want to introduce you to Todd L., a lead customer care professional at 4Sight360, the commercial contact center operated by Lighthouse WORKS.

Before applying for a job at Lighthouse Works, Todd had been out of the workforce for nearly 20 years.

"I'm someone who is legally blind and for a long time didn't think the workforce would accept me. My dream was to return to work, but I'd lost my confidence--in fact there were people around me who fed my fears and told me I shouldn't apply anywhere."

Today, having been with the call center for two years, Todd's confidence is back!

As lead customer care professional, Todd is responsible for assisting agents--many of whom are also visually impaired--when they have issues with their computers.

Todd posing with coworker Norma and Lighthouse President and CEO Kyle Johnson"Lighthouse has afforded me the time and training to learn the processes and operations of a commercial contact center. In fact through Lighthouse and the National Industries for the Blind (NIB)- I've enrolled to get certified in Effective Supervision training and continue learning how to best apply my leadership skills!"

"It feels great to be on such a meaningful career path."

"Never let anyone steal your dreams! I've learned to not accept the limitations other people put on you."

"I can do whatever I set my mind to do. If I decide to do it, I'm going to do it!"

See what YOU can make possible with your donation to Lighthouse Central Florida!

Thank YOU!

A headshot of Kyle Johnson 
Kyle Johnson
President & CEO
Lighthouse Central Florida